Privacy Policy (GDPR)

Last update 02-02-2024

Regenesys is committed to ensuring the privacy and confidentiality of the information entrusted to it and is committed to the proper protection and use of personal information collected online (hereinafter referred to as “personal data”). We strive to only collect personal data that is voluntarily provided by online visitors in order to provide information and/or services to these individuals. In this privacy statement, you will find more information about how we collect, use, share, and protect the personal data we obtain.

1. Collection and use of personal data

1.1 What personal data do we collect?

We collect your personal data when you choose to provide it, for example, when you email us or sign up for certain services. In some cases, you have already provided personal data to us. We may use this personal data to build or supplement your company profile, possibly in combination with information we already have about your company. This allows us to offer you specific services. Your personal data will never be used for other purposes, unless we have received your permission to do so, if we have to comply with a legal obligation, or if further processing is permitted on the basis of privacy legislation. We also use your personal data to optimise your visit to our website as much as possible and to continuously improve our services. In some cases where you sign up for certain services, such as receiving our digital newsletter, we temporarily store your email address until we receive a confirmation from you via email.

1.2 On what legal basis do we process your personal data?

Regenesys only collects the necessary personal data to fulfil your request. When we collect additional, optional data, we will notify you when we are about to do so. We may process the following types of personal data when you visit our website:

Name
Email address
Company name
Job Title
Phone number
IP address
Your interests and preferences
Social media name
Information about your browsing behaviour, and possibly location and other cookie information

Privacy legislation, including the General Data Protection Regulation (GDPR), allows us to process personal data for as long as we have a legal basis to do so. In addition, according to this legislation, we are obliged to tell you what this ground is. We only process your personal data on the basis of one of the following principles:

Performance of a contract: where we need to process your personal data in order to perform our obligations under a contract
Legal obligation: where we need to process your personal data to comply with a legal obligation, such as when submitting a grant application, maintaining grant project records, or providing information to a government or law enforcement agency
Legitimate interest: we process your personal data if this is in our legitimate interest for business operations and their optimisation, as long as your interests do not outweigh them
Your consent: In some cases, we will ask you for specific consent to process certain personal data. We will only process your personal data in this way if you agree. You can withdraw your consent at any time by contacting Regenesys at info@regenesys.nl.

Examples of the ‘legitimate interests’ listed above include:

Provide information and/or services to individuals who visit our website
Prevent fraud or criminal activity and protect our IT systems
To provide the visitor with a tailored online experience and to improve the performance, usability and effectiveness of our online activities
Conduct and analyse our marketing activities
Comply with our corporate and social obligations responsible business conduct and the United Nations Sustainable Development Goals
Exercising our fundamental rights in the EU under Articles 16 and 17 of the Charter of Fundamental Rights, including our freedom to conduct a business and our right to property

1.3 Automatic collection of personal data

Regenesys and its service provider sometimes use cookies, web beacons, and other technologies to automatically collect certain types of information during your online visit or through emails exchanged. By collecting this information, we can provide you with a tailored online experience, improve the performance, usability, and effectiveness of our online activities, and measure the effectiveness of our marketing activities.

1.3.1 IP addresses

An IP address is a unique numerical code that identifies your computer when you access the Internet. IP addresses allow computers and servers to recognise and communicate with each other. The IP addresses from which visitors appear to be sending their messages are recorded for IT security and system diagnostic purposes. This information will usually also be used in its entirety for analyses of the use and functioning of websites.

1.3.2 Cookies

When you visit us online, cookies are usually placed on your computer or other internet-enabled device. These cookies allow the website to remember your computer or device and serve multiple purposes. If you receive a notification in the form of a banner asking for your permission to place cookies, if you do not give permission, we will only place functional cookies (no permission is required for this because they do not infringe on your privacy) and analytical cookies that have been set up in a privacy-friendly way (no permission is required for this either). Cookies do not provide us with any information about your e-mail address or any other information that can be traced back to you. We use the information to determine the number of unique visitors to our websites and trends in the geographical origin of our visitors, not to identify individual visitors.

1.3.3 Google Analytics

We use Google Analytics. More information about the use of Google Analytics by Regenesys can be found on the official website of Google Analytics. To give website visitors more choices about how Google Analytics collects their data, Google has developed the Google Analytics Opt-out Browser Add-on. This add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that no information about the visit to the website should be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analysis services.

1.3.4 Web beacons

A web beacon is a small image on a web page that allows certain information to be collected from your computer, such as your IP address, the time the content was viewed, the type of browser, and the presence of cookies previously placed by the same server. Regenesys uses web beacons only in accordance with applicable law, for example, to collect aggregate visitor statistics and manage cookies. You can disable certain web beacons by refusing the cookies that need to be placed for this purpose. When you visit the website, the web beacon may still record your IP address, but you will be an anonymous visitor, and no information from cookies will be stored. In some of our newsletters and other communications, we track recipients’ actions through embedded links in the messages, such as email open rates. We collect this information to understand the interests of our users and to improve the user experience of future visitors.

1.3.5 Location-based tools

Regenesys collects and uses the geographic location of your computer or mobile device. This location data is collected in order to provide you with information about services that we think may be of interest to you based on your geographical location, such as location-based subsidy schemes.

1.4 Social Media Widgets and Applications

Regenesys websites typically include features to enable the sharing of information via third-party social media applications. These social media applications collect and use information that you provide them. The personal data you provide through such social media applications is often collected and used by other members of the social media application in question. Such interactions are governed by the privacy policies of the companies that provide this application. We have no control over, and have no responsibility for, those companies or the way they use your information. For more information, please see the third party’s privacy statement.

1.5 Children

We are aware of the importance of protecting children’s privacy, particularly when they access the Internet. Our websites are therefore not deliberately designed for or directed at visitors under the age of sixteen. Our policy is never to knowingly collect or retain information about anyone under the age of sixteen, except in connection with the performance of a business services contract.

2. Sharing and transfer of personal data

Regenesys will not disclose your personal data to third parties unless this is necessary for our legitimate professional and business purposes, to respond to visitor requests, and/or if this is required or permitted by law or professional regulations. Regenesys does not pass on personal data provided by you to third parties for the purpose of their own direct marketing.

3. Free to refuse

You are not obliged to provide us with personal data, but we may ask you for certain personal data so that we can provide you with additional information about our services or events. We may also ask for permission for certain uses of your personal data, which you can allow or refuse. If you agree to receive certain information services, such as a digital newsletter, you can unsubscribe at any time using the instructions we send in all messages. If you want to unsubscribe from an information service, we will try to delete your data in a timely manner, but we may need additional information to be able to process your request. If you do not want to be tracked by cookies when using our website, you can set your browser to refuse all cookies or to notify you when a cookie is being sent. See also the section on ‘Cookies’ above. However, if you choose to reject all cookies, this may result in certain parts of our websites not functioning properly.

4. Your rights

When Regenesys processes your personal data, you have the following rights:

Access and rectification: You have the right to access your personal data. This is also known as an “access request’. If we agree that we are obliged to give you access to your personal data, we will do so free of charge. Before we give you access, we may ask you to provide proof of identity and sufficient information about your interactions with us so that we can locate your personal data. If the information we hold about you is inaccurate, you have the right to ask us to rectify any inaccuracies in the personal data.
Objection to processing: You have the right to object to the processing of your personal data by us if we are no longer allowed to use it.
Other rights: In addition, you may have the right to have your personal data erased if we keep it for too long, to restrict its processing in certain circumstances, and/or to request copies of the information we hold about you in electronic form. You can submit a request to us via info@regenesys.nl to make use of these rights. To the extent permitted by applicable law and professional regulations, we will then do everything reasonably and practically possible to comply with your request.

5. Security and integrity of data

Regenesys has put in place appropriate security measures and procedures to protect personal data from destruction, loss, alteration, or unauthorised disclosure or access. Despite the best efforts of Regenesys, security against all threats cannot be guaranteed. We will make every effort to limit access to your personal data to those who have a good reason to know about it. The persons to whom we give access to this data are obliged to maintain confidentiality. We also take all reasonable steps to retain personal data only for as long as is necessary to comply with a data subject’s request, ii) as is necessary to comply with any legal, regulatory, internal business, or policy obligations, or iii) until the data subject requests the deletion of the information. The length of time the data is retained depends on the specific nature of the information and the circumstances in which it was collected.

6. Links to other websites

We would like to point out that the Regenesys website may contain links to other websites, including those of cooperation partners and our customers. They are bound by their own privacy statements, which differ from this privacy statement. Therefore, we encourage users to familiarise themselves with the specific privacy policy of each website they visit before providing any personal data.

7. Changes to this Statement

Regenesys may amend this privacy statement. In the event of changes to this privacy statement, the date after “Last modified” at the bottom of this page will be updated. Any changes to the processing of personal data as described in this privacy notice that affect you will be communicated to you through an appropriate channel, based on the way we normally communicate with you.

8. Questions about and enforcement of our policies

Regenesys is committed to protecting the online privacy of your personal data. If you have any questions or comments about how we manage your personal data, please contact us via info@regenesys.nl. You can also use this address to inform us of any concerns you may have regarding our privacy statement. Regenesys has appointed a data protection officer. If you have any questions or requests related to the processing of your personal data, you can contact our Data Protection Officer by email at info@regenesys.nl. You have the right to lodge a complaint at any time with the Dutch Data Protection Authority, which is responsible for the protection of personal data. Regenesys BV is responsible for the processing of your personal data. Within our organisation, the data protection officer is responsible for compliance with privacy legislation, including the obligation to provide information and the exercise of rights.

Autoriteit Persoonsgegevens (AP):
This is the official website of the Dutch Data Protection Authority, which is responsible for enforcing the AVG in the Netherlands. It offers a wealth of information and resources on privacy law, including guidelines and FAQs specifically tailored to the Dutch context.
https://autoriteitpersoonsgegevens.nl/

European Commission (Official Website):
Find out what your organisation must do to comply with EU data protection rules and learn how you can help citizens exercising their rights under the regulation.
https://commission.europa.eu/

GDPR EU (Unofficial):
If you’re new to the GDPR, the information in this section will help you get up to speed about the European Union’s data protection law.
https://gdpr.eu